We understand that life can be unpredictable. To ensure fairness and efficiency for all clients, we have established the following policies:

Appointment Cancellations
Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to other clients who may be waiting. If you do not provide 24 hours' notice, the full amount of the appointment will be charged and must be paid before your next scheduled visit.

No-Shows
If you miss your appointment without notifying us, it will be considered a “no-show.” In this case, you will be fully charged for the missed session.

Late Arrivals
Arriving late may result in a shortened session to accommodate subsequent appointments. Depending on how late you are, your therapist will decide if there is sufficient time to begin treatment. Regardless of the length of the session provided, you will be billed for the full appointment time. Please plan accordingly to ensure you arrive on time.

We appreciate your understanding and cooperation. We look forward to providing you with exceptional service!